Clerk's Office

City Hall, Room 304
350 South 5th St.
Minneapolis, MN 55415-1315
cityclerk@

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Mission, Vision, Values

Our mission is to provide high quality, cost-effective information for Council Members, City staff and the public, so that effective and responsible decisions can be made to govern the city. We strive to ensure that all procedures of the Council and Clerk's offices conform to Federal, State and City regulations and policies, so that information management, actions and documentation lead to sound and legally based decisions. We conduct elections that facilitate the maximum participation of all eligible voters in the City of Minneapolis.

Our vision is to be a technologically advanced department, known for fast, accurate, professional and courteous service. The department is a place where employees enjoy coming to work, are dedicated to their profession and reflect that attitude in their customer service. We are known as a valuable resource for all departments and the public, as a problem solver and a team player working on citywide solutions.

Our Values - We take pride in our work and have high professional standards.

  • We have strong ethical standards, high integrity and honesty,
  • expect change and believe in continuous improvement,
  • support professional development, and
  • work for the city as a whole, not just our own department.

We treat customers with courtesy and respect.

  • We are flexible problem solvers for our customers,
  • charge fairly for our products, and
  • invite feedback.

We treat others as we want to be treated.

  • We deal respectfully and directly with others,
  • give honest feedback in all directions,
  • listen carefully, and
  • work cooperatively and recognize good works in each other.